FAQ + Return Policy
Return Policy
We accept return requests within 30 days of purchase. Customers may return their order by mail.
The buyer is responsible for return shipping costs. The product must be intact, unused, unwashed, and in its original condition. Any returned item must also be kept in its original packaging whenever applicable.
For any return request, please contact us first at support@usa1776liberty.com before sending the item back.
To help us review your request faster, please provide the following information:
- Order number
- Full name and email address used at checkout
- Reason for the return
- Clear photos of the product
- Any additional details related to your issue
Returns sent without contacting our support team first may not be accepted.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us at support@usa1776liberty.com as soon as possible.
To verify the issue and help us resolve it properly, please provide:
- Order number
- Clear photos of the item received
- Photos of the packaging
- A detailed description of the issue
- A video showing the issue, if available
For damaged, defective, or incorrect items, we may require an unboxing video to verify that the issue was caused by our store, production process, or shipping process, and not after the package was opened.
Please note: For quality-related claims, we may need clear photo or video evidence before approving a replacement, exchange, or other resolution.
Order-Related Issues
For any issue related to your order, please email us at support@usa1776liberty.com.
This includes, but is not limited to:
- Wrong item received
- Missing item
- Damaged item
- Defective item
- Incorrect personalization
- Size or product concern
- Delivery issue
- Address issue
- Return or exchange request
- Any other order-related issue
Please make sure your email includes all necessary information so our support team can review and resolve your case as quickly as possible.
Depending on the issue, we may request additional verification such as photos, videos, packaging images, or other relevant details.
Do We Offer Free Shipping On Orders Over $89+?
Free shipping promotions, if available, only apply to eligible orders within the United States.
Unfortunately, we cannot offer free shipping on international orders unless the promotion clearly states otherwise.
What Materials Are Your Products Made Of?
The materials used for each product are listed in the product description.
Please review the product details carefully before placing your order. If you have any questions about materials, sizing, care instructions, or product details, please contact us at support@usa1776liberty.com before purchasing.
How Should I Care For My Product?
Care instructions may vary depending on the product type.
Please follow the care instructions listed on the product page or included with your order. To keep your item in good condition, we generally recommend avoiding harsh chemicals, excessive heat, improper washing, or improper handling.
If you are unsure how to care for your item, please contact us at support@usa1776liberty.com.
Do We Offer International Shipping?
Yes, international shipping may be available at checkout depending on your location.
Please note that we are not responsible for delayed delivery times caused by customs, local carriers, or international shipping processes.
International orders may also be subject to customs fees, import duties, taxes, or brokerage fees. If applicable, these charges are the responsibility of the buyer.
Do We Offer Expedited Shipping?
Available shipping options will be shown at checkout.
If you need help with shipping options or have a question about delivery timing, please contact us at support@usa1776liberty.com before placing your order.
Please note that expedited shipping does not always reduce production or processing time for made-to-order items.
Can I Send My Order As A Gift To A Different Address?
Yes. You may ship your order directly to a different address.
Please make sure the recipient’s shipping address is correct before placing your order. If you would like to include a message, you may add it in the notes section at checkout if this option is available.
If you need help after placing your order, please contact us at support@usa1776liberty.com as soon as possible.
How Are Orders Shipped?
Orders may be shipped through USPS, UPS, or another available carrier depending on the product, destination, and shipping method selected at checkout.
Shipping times are estimates provided by our shipping partners. Delays caused by carriers, weather conditions, customs, incorrect addresses, or high seasonal volume are beyond our control.
Once your order has shipped, you will receive tracking information by email.
If you have an issue with tracking, please contact us at support@usa1776liberty.com and include your order number.
Tracking Shows Delivered But I Have Not Received My Package
If tracking shows “Delivered” but you have not received your package, please check:
- Mailbox
- Front porch
- Side door
- Garage area
- Building office
- Neighbors
- Family members
- Local post office or carrier office
If you still cannot locate the package, please contact us at support@usa1776liberty.com with your order number and tracking information.
We may request additional details to help review the issue.
Discounts, Promotions, and Special Offers
All discounts, promotions, and special offers are time-limited and cannot be combined with any other offers unless clearly stated.
Discount codes may not apply to discounted products, bundles, special collections, or limited-time items.
We are unable to apply a discount code after an order has already been placed unless otherwise stated.
Pricing
All products are listed in U.S. dollars.
Shipping fees, taxes, and any other applicable charges will be added at checkout.
International orders may be subject to import duties, customs taxes, or brokerage fees. If applicable, these fees are the responsibility of the buyer.
Copyright & Trademarks
This website and the materials contained on this website are copyrighted by USA1776Liberty. All rights reserved.
The trademarks, service marks, logos, product designs, artwork, images, and written content used and displayed on this website are the property of USA1776Liberty or their respective owners.
The USA1776Liberty name, logo, product designs, and website materials may not be copied, reproduced, modified, displayed, transferred, or used in any form without prior written permission.
The apparel designs, home decor products, accessories, and other products displayed on this website may be protected by U.S. copyright law and other applicable intellectual property laws.
Website Usage
USA1776Liberty permits you to view this website for your own personal, non-commercial use.
You may not copy, modify, reproduce, display, transfer, sell, or use any information, materials, images, software, products, or services from this website for any illegal, unauthorized, inappropriate, or prohibited purpose.
Third-Party Websites
This website may contain links to websites operated by third parties.
These links are provided for reference purposes only. USA1776Liberty does not control and is not responsible for the content, privacy practices, security policies, or actions of third-party websites.
You access any linked third-party website at your own risk.
Warranty Disclaimer
Products are provided as described on the product page. While we do our best to ensure accuracy, slight variations in color, size, print placement, shape, or appearance may occur due to screen settings, production methods, material differences, or handmade/custom production processes.
If you believe your item has a production issue, please contact us at support@usa1776liberty.com with your order number, photos, and video verification if requested so we can review your case.
Contact Us
For all order issues, return requests, damaged items, incorrect items, shipping concerns, product questions, or other support needs, please contact us at:
To help us assist you faster, please include your order number and all relevant information in your email.